Privacy Policy

Creology ("we", "our", "us") operates the Flikk platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

We collect information you provide directly: account details (name, email, password), organization data, payment information processed by Stripe, and flow configurations you create.

We automatically collect: IP addresses, browser type, device information, pages visited, and timestamps via server logs and analytics tools.

We use your data to operate and improve the platform, process transactions, send transactional emails, provide support, and analyze usage patterns to improve the service.

We share data with: Stripe (payments), email delivery providers (transactional emails), and hosting infrastructure providers. We do not sell your personal data to third parties.

We use essential cookies for authentication and session management. See our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

We retain your account data for as long as your account is active. Execution logs are retained according to your plan tier. You can request data export or deletion at any time from your account settings.

You have the right to access, correct, export, or delete your personal data. You can exercise these rights from your account settings or by contacting us. We respond to all requests within 30 days.

We use industry-standard security measures including encryption in transit (TLS), encryption at rest (AES-GCM for credentials), key derivation via PBKDF2, and tenant-scoped database isolation.

Your data may be processed in regions where our infrastructure providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable law.

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

We may update this policy from time to time. We will notify you of material changes via email or an in-app notification. Continued use of the service after changes constitutes acceptance.

For privacy-related questions or requests, contact us at privacy@creology.co.